{"id":25608,"date":"2024-11-08T13:50:48","date_gmt":"2024-11-08T11:50:48","guid":{"rendered":"https:\/\/like-a-tree.eu\/return-shipment\/"},"modified":"2024-12-20T09:41:37","modified_gmt":"2024-12-20T07:41:37","slug":"return-shipment","status":"publish","type":"page","link":"https:\/\/like-a-tree.eu\/en\/return-shipment\/","title":{"rendered":"Return shipment"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1560px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-one\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:var(--awb-typography1-line-height);\"><strong>Return conditions<\/strong><\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:1.2em;\"><p><strong>Return of faulty items<\/strong><\/p>\n<p>If you receive a faulty or damaged item, you can return it to us within 14 days of receiving the goods. Please contact our customer service before returning the item to discuss how to proceed. <\/p>\n<p><strong>This is how you proceed:<\/strong><\/p>\n<ul>\n<li><strong>Contact<\/strong><br \/>\nPlease contact our customer service at:<\/p>\n<ul>\n<li><strong>E-Mail:<\/strong> <a href=\"mailto:info@like-a-tree.eu\">info@like-a-tree.eu<\/a><\/li>\n<li><strong>Phone:<\/strong> +31621972922<\/li>\n<\/ul>\n<p>Please state your order number and a brief description of the defect.<\/li>\n<li><strong>Return<\/strong><br \/>\nAfter consultation, please return the item to the following address: <em>Like a Tree, Rijks B.V., Arie Rijks, Weenderstraat 41, 9541 TA Vlagtwedde, The Netherlands<\/em>. Use suitable packaging to prevent damage during transportation. <\/li>\n<li><strong>What can you give back?<\/strong><br \/>\nYour purchase is subject to a statutory warranty. This means that you can reasonably assess whether the product meets your requirements by, for example, opening the top of the packaging properly and feeling the fabric (without completely removing the item from the packaging). However, you are liable for any reduction in value of the items as a result of use that goes beyond what is necessary to determine the nature, characteristics and functioning of the items.<br \/>\nPlease note: We check every return, in a number of cases we cannot (fully) credit the purchase amount:<\/p>\n<ul>\n<li>Articles that &#8211; have been received for more than 30 days<\/li>\n<li>Used, damaged, incomplete items (unless there is a manufacturing defect)<\/li>\n<li>Missing or damaged packaging<\/li>\n<\/ul>\n<p><strong>Conditions<\/strong><\/p>\n<ul>\n<li>The product is unused and undamaged.<\/li>\n<li>Returns can be made up to 14 days after purchase without giving reasons.<\/li>\n<li>Add the purchase invoice and\/or email communication to the items<\/li>\n<\/ul>\n<\/li>\n<li><strong>Refund or replacement delivery<\/strong><br \/>\nAfter receipt and inspection of the returned item, we offer you the choice of a replacement delivery or a refund of the purchase price.<\/li>\n<\/ul>\n<p><strong>Notes:<\/strong><\/p>\n<ul>\n<li>We will bear the cost of returning faulty items.<\/li>\n<li>Please keep the shipping receipt until the refund or replacement has been completed.<\/li>\n<li>This right of return does not affect your statutory rights.<\/li>\n<\/ul>\n<p>If you have any further questions, please do not hesitate to contact us.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":85,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25608","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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